2026 Webinar & Recording Subscription

  • Register
    • Non-Member - $149
    • Audiologist - $99
    • Lifetime Member - $99
    • Corporate Executive - $99
    • Corporate - $99
    • Professional - $99
    • Community Admin - $99
    • Coder - $99
    • Retired - $99
    • LMSuser - $149
    • COPM-C Non Member - $149
    • COPM Non Member - $149

Price: Members: $499 | Non-Members: $549

This subscription provides you with unlimited access to every live and pre-recorded 2026 webinar for one low price. Consider it your VIP pass to the best ENT training in Otolaryngology!**

HOW DOES IT WORK? Once you purchase the subscription, you will receive two emails.  The first email will thank you for your order.  The second email will be from webinars@askascent.org containing your unique Promo Code. Please save this code for future use.  This will allow you to register for any webinar and order any recording from 2026 for $0.00. 

You'll need to register for the webinars (located in the Community Calendar) and order the recordings (located in the Online Store) using your promo code.

**Subscription is only valid for webinars and recordings from the 2026 calendar year. The promo code is valid through 12/31/26 for the purchase of 2026 webinar recordings. NOT valid for AOA U training modules. If you have already purchased a webinar registration, you cannot be refunded retroactively for that purchase. **

  • Contains 3 Component(s), Includes Credits Includes a Live Web Event on 08/19/2026 at 1:00 PM (EDT)

    As reimbursement pressures intensify and accountable care performance measures become more relevant to referral criteria, specialty practices are increasingly being evaluated on cost, quality, and outcomes, not just availability and clinical reputation. This session explores the why behind the CMS and private payer move toward value-based specialty care measures. We connect the dots with similarities between CMS MVP performance reporting trends and evolving ACO accountable care models as it relates to specialty evolving specialty care, performance, metrics and referrals

    As reimbursement pressures intensify and accountable care performance measures become more relevant to referral criteria, specialty practices are increasingly being evaluated on cost, quality, and outcomes, not just availability and clinical reputation. This session explores the why behind the CMS and private payer move toward value-based specialty care measures.  We connect the dots with similarities between CMS MVP performance reporting trends and evolving ACO accountable care models as it relates to specialty evolving specialty care, performance, metrics and referrals  

    AnnMarie Merta

    AnnMarie Merta

    Co-Founder and CEO BridgepointMD

    BridgepointMD

    AnnMarie Merta, MBA, FACHE, is the CEO and Co-Founder of BridgepointMD, a specialist-focused, technology-enabled services company advancing the role of specialty care in value-based healthcare. With more than two decades of executive leadership experience, she has held senior roles across hospital systems, physician enterprises, and health plans, with a consistent focus on driving operational excellence, financial performance, and care model innovation.

    AnnMarie has led enterprise-wide transformations, including service line optimization, revenue cycle centralization, and value-based care strategy development across multi-market health systems. Through BridgepointMD, she is focused on bridging the gap between specialty practices and risk-bearing entities by delivering practical, scalable solutions that protect fee-for-service revenue while enabling participation in alternative payment models.

    A recognized thought leader in specialty value-based care, AnnMarie is passionate about aligning providers, payers, and technology to improve outcomes, reduce cost, and enhance the patient experience. She is a Fellow of the American College of Healthcare Executives (FACHE).

    Jocelyn Meyer

    Jocelyn Meyer

    Vice President Research & Quality and Executive Executive Director Regent Research Registry

    American Academy of Otolaryngology

    Jocelyn Meyer, MPH, is a healthcare data and quality improvement leader at the American Academy of Otolaryngology–Head and Neck Surgery Foundation (AAO-HNSF), where she plays a key role in advancing the Reg-ent clinical data registry and related data initiatives. Her work focuses on translating clinical evidence into scalable, data-driven solutions that support quality measurement, performance improvement, and real-world evidence generation.

    Jocelyn brings extensive experience managing large, complex government-funded programs, including prior work supporting CMS quality initiatives such as MVP/MIPS and PQRS. In these roles, she led cross-functional teams, coordinated with federal stakeholders and vendors, and led policy and measure development.

    In her current role, Jocelyn leads cross-functional efforts across registry maintenance and development, clinical guideline digitization, and data strategy. She collaborates with clinicians, data scientists, and technology partners to improve data usability, streamline workflows, and enhance the clinical relevance of quality measures. Her work includes the curation and harmonization of longitudinal clinical and patient-reported data across diverse practice settings, including integration of heterogeneous EHR and patient-reported data sources to support data consistency, completeness, and comparability for research and quality improvement.

     

  • Contains 3 Component(s), Includes Credits Includes a Live Web Event on 08/05/2026 at 12:00 PM (EDT)

    As ENT practices grow, inconsistent operations can create inefficiencies and strain leadership. This session explores how standardizing core operational processes across a multi-specialty practice improves efficiency, accountability, patient experience, and scalability.

    As ENT practices grow, inconsistent operations can create inefficiencies and strain leadership. This session explores how standardizing core operational processes across a multi-specialty practice improves efficiency, accountability, patient experience, and scalability.

    Danielle Frank

    Danielle Frank

    Regional Director

    Audigy

    Danielle Frank has held a variety of roles throughout her career spanning Strategic planning, Operations, and Leadership. With more than 15 years of professional experience, she has developed a strong passion for leading and developing teams, solving complex challenges, and leveraging her diverse skill set to adapt to evolving business environments.

    During her time at Audigy, Danielle has become a trusted advisor to members and colleagues alike. She has played a key role in supporting practice startups and expansions, driving team alignment, and contributing to benchmarking initiatives that help members optimize performance and growth. Her experience includes working with ENT practices, health systems, non-profit & private practice audiology groups.

    Danielle holds a Bachelor’s degree in Business Management from the University of Phoenix.

     

  • Contains 3 Component(s), Includes Credits

    This session introduces the core diagnostic audiology tests—pure tone, speech audiometry, and tympanometry—and how they support accurate ENT assessment, documentation, and billing. It also clarifies how these diagnostic tests differ from hearing aid–related services, helping teams avoid common documentation and coding errors. Attendees will leave with a clear understanding of test purpose, required documentation, and how to support clean, defensible claims.

    This session introduces the core diagnostic audiology tests—pure tone, speech audiometry, and tympanometry—and how they support accurate ENT assessment, documentation, and billing. It also clarifies how these diagnostic tests differ from hearing aid–related services, helping teams avoid common documentation and coding errors. Attendees will leave with a clear understanding of test purpose, required documentation, and how to support clean, defensible claims.

    Kim Steffenhagen

    Kim Steffenhagen

    Align ENT & Allergy

    Kimberly “Kim” Steffenhagen is a dedicated and innovative professional with extensive experience in the field of medical coding and quality assurance. As the Coding QA and Compliance Manager at Align ENT & Allergy, Kim plays a pivotal role in ensuring the accuracy and efficiency of coding processes, contributing significantly to the company's continued success.

    Kim holds several prestigious certifications, including CPC, CEMC, CPMA and CPCO from AAPC, as well as the COPM certification from ASCENT. Kim is honored to be a member of the inaugural class of AAPC's Emerging Leader Program. These certifications underscore her exceptional expertise in medical coding, auditing, and practice management. Throughout her career, Kim has demonstrated a strong commitment to excellence, consistently delivering outstanding results and earning a reputation for her meticulous attention to detail and thorough understanding of complex coding guidelines.

    Under Kim's leadership, Align ENT & Allergy has achieved remarkable milestones in coding accuracy and compliance. Her strategic vision and innovative approach have been instrumental in streamlining coding processes, reducing errors, and enhancing overall operational efficiency. Kim's dedication to continuous improvement and her ability to adapt to evolving industry standards have cemented her status as a key figure in the company's growth and success.

  • Contains 3 Component(s), Includes Credits

    A hands-on exploration of practical AI tools for the business of medicine. This session will include real-world demonstrations of Microsoft Copilot, Claude for PowerPoint, Claude for Excel, and other leading AI models, with a focus on healthcare administration, analytics, and operational decision-making. Using an allergy patient demographic case study, Drew will showcase how AI can support spreadsheet analysis, patient migration modeling, payer mix review, KPI development, physician productivity reporting, financial modeling, and business intelligence workflows. The session will also address responsible AI use, data security, and practical guardrails for ENT practices adopting these tools. This webinar is designed for administrators and practice leaders who want to move beyond theory and see how AI can be applied directly to everyday healthcare business challenges. Participant Note: This webinar assumes participants have access to either Microsoft 365 with a Copilot license for tools such as Outlook, Teams, Excel, Word, and PowerPoint, and/or a Claude license, currently available through Claude Pro at approximately $20/month, with the Claude add-ins installed for PowerPoint, Excel, or both. While these tools are not required to attend, the webinar will focus on practical use cases and will not provide step-by-step instruction on how to download Claude or install every add-in. The session will also touch on Claude for work, AI guardrails, responsible use policies, and data security considerations.

    A hands-on exploration of practical AI tools for the business of medicine.
     
    This session will include real-world demonstrations of Microsoft Copilot, Claude for PowerPoint, Claude for Excel, and other leading AI models, with a focus on healthcare administration, analytics, and operational decision-making.
     
    Using an allergy patient demographic case study, Drew will showcase how AI can support spreadsheet analysis, patient migration modeling, payer mix review, KPI development, physician productivity reporting, financial modeling, and business intelligence workflows. The session will also address responsible AI use, data security, and practical guardrails for ENT practices adopting these tools.
     
    This webinar is designed for administrators and practice leaders who want to move beyond theory and see how AI can be applied directly to everyday healthcare business challenges.
    Participant Note:
    This webinar assumes participants have access to either Microsoft 365 with a Copilot license for tools such as Outlook, Teams, Excel, Word, and PowerPoint, and/or a Claude license, currently available through Claude Pro at approximately $20/month, with the Claude add-ins installed for PowerPoint, Excel, or both. While these tools are not required to attend, the webinar will focus on practical use cases and will not provide step-by-step instruction on how to download Claude or install every add-in. The session will also touch on Claude for work, AI guardrails, responsible use policies, and data security considerations.

    Drew Franklin

    Drew Franklin

    Chief Strategy Officer

    Albany ENT and Allergy Services, PC

    Drew has spent the past two decades working in otolaryngology practice management, with a focus on scaling operations, advancing access, and aligning clinical and administrative strategy. He currently serves as Chief Strategy Officer at Albany ENT & Allergy Services, PC, where he leads initiatives spanning revenue cycle optimization, payer strategy, data analytics, and access innovation, including the development of a specialty ENT urgent care model. He is currently President-Elect of ASCENT.

  • Contains 3 Component(s), Includes Credits

    Engage in this Strategic SWOT Mission and find your organization’s balance between mission, fiscal solvency, and delivering value, giving space to all stakeholders and perspectives in a trusted space. Strategic planning is a collaborative, proactive conversation that can help establish a firm foundation for an organization, expand or deepen its member engagement, and ensure it’s long-term viability in a community. In this session, we’ll discuss the importance of strategic planning, highlight similarities and differences between strategy and tactics, review the framework of a strategic plan, and discuss the value and impact of a quality strategic plan on an organization, no matter its tenure or size.

    Engage in this Strategic SWOT Mission and find your organization’s balance between mission, fiscal solvency, and delivering value, giving space to all stakeholders and perspectives in a trusted space. 

    Strategic planning is a collaborative, proactive conversation that can help establish a firm foundation for an organization, expand or deepen its member engagement, and ensure it’s long-term viability in a community. 

    In this session, we’ll discuss the importance of strategic planning, highlight similarities and differences between strategy and tactics, review the framework of a strategic plan, and discuss the value and impact of a quality strategic plan on an organization, no matter its tenure or size.

    Kim Steffenhagen

    Kim Steffenhagen

    Align ENT & Allergy

    Kimberly “Kim” Steffenhagen is a dedicated and innovative professional with extensive experience in the field of medical coding and quality assurance. As the Coding QA and Compliance Manager at Align ENT & Allergy, Kim plays a pivotal role in ensuring the accuracy and efficiency of coding processes, contributing significantly to the company's continued success.

    Kim holds several prestigious certifications, including CPC, CEMC, CPMA and CPCO from AAPC, as well as the COPM certification from ASCENT. Kim is honored to be a member of the inaugural class of AAPC's Emerging Leader Program. These certifications underscore her exceptional expertise in medical coding, auditing, and practice management. Throughout her career, Kim has demonstrated a strong commitment to excellence, consistently delivering outstanding results and earning a reputation for her meticulous attention to detail and thorough understanding of complex coding guidelines.

    Under Kim's leadership, Align ENT & Allergy has achieved remarkable milestones in coding accuracy and compliance. Her strategic vision and innovative approach have been instrumental in streamlining coding processes, reducing errors, and enhancing overall operational efficiency. Kim's dedication to continuous improvement and her ability to adapt to evolving industry standards have cemented her status as a key figure in the company's growth and success.

  • Contains 3 Component(s), Includes Credits

    Learn from experience: the process and outcomes when the audiology team at TJUH restructured their office.

    Learn from experience: the process and outcomes when the audiology team at TJUH restructured their office.

    Julia Croce, AuD, CCC-A, COPM

    Julia Croce, AuD, CCC-A, COPM

    Director of Audiology

    Thomas Jefferson University Hospital

  • Contains 3 Component(s), Includes Credits

    Selecting the right vendors is critical to maintaining HIPAA compliance and protecting patient data. In this session, we’ll walk you through best practices for vetting third-party vendors, identifying red flags, and ensuring Business Associate Agreements (BAAs) are in place. You’ll learn how to assess vendor risk, document compliance efforts, and build a more secure, trustworthy vendor network.

    Selecting the right vendors is critical to maintaining HIPAA compliance and protecting patient data. In this session, we’ll walk you through best practices for vetting third-party vendors, identifying red flags, and ensuring Business Associate Agreements (BAAs) are in place. You’ll learn how to assess vendor risk, document compliance efforts, and build a more secure, trustworthy vendor network.

    Nicole Statley, CPCO, CPMA, CPC

    Nicole Statley, CPCO, CPMA, CPC

    Nicole Statley has spent the last 19 years in the healthcare management industry. She has been involved in a little bit of everything including clearinghouse management, medical billing, coding, auditing and compliance. She currently has Certified Professional Certificates in Compliance, Medical Auditing, and Coding. She is passionate about helping organizations to not only be compliant but to feel supported in their compliance efforts.

  • Contains 3 Component(s)

    All roles within a practice play an important role in delivering high quality hospitality to patients. Integrating hospitality into all roles in the practice can transform routine transactions into meaningful experiences that not only enhance patient satisfaction but also build long-term loyalty and trust. This course will help participants turn every interaction into an opportunity to provide high quality care through their hospitality.

    All roles within a practice play an important role in delivering high quality hospitality to patients. Integrating hospitality into all roles in the practice can transform routine transactions into meaningful experiences that not only enhance patient satisfaction but also build long-term loyalty and trust. This course will help participants turn every interaction into an opportunity to provide high quality care through their hospitality.

    Join this session to find out how to apply an elevated level of hospitality to your patients' experiences. You'll learn how to analyze patient communication styles and apply their preferences through your conversations and interactions which will improve patient satisfaction and quality of care.

    Zea Wintersong, SHRM-SCP

    Zea Wintersong, SHRM-SCP

    HR Program Lead

    Audigy

    Zea Wintersong, SHRM-SCP, has worn many hats throughout her career, from customer service to people management, and for the last 10 years as an HR Professional. Zea has a passion for making communication easier and helping everyone bring their best to work each day. She has been with Audigy since 2018 and has enjoyed helping practice owners drive business results through positive leadership and people management. Zea holds a BA from Portland State University, a certificate of Human Resources Management from the PSU School of Business and is a Senior Certified Professional of Human Resources through the Society for Human Resources Management (SHRM).