2026-06-03: Ring Ring: Effectively Managing Your Phones with Virtual Staffing and AI

Includes a Live Web Event on 06/03/2026 at 12:30 PM (EDT)

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With staffing shortages, absenteeism and turnover, and the demands around caring for patients in-house, answering the phones is a constant challenge for medical offices. And now with many new AI-assisted phone answering services and virtual staffing companies in the marketplace, it can be difficult to distinguish the good from the bad and the terrible.

This webinar will review data supporting the use of virtual call agents, best practices, what to look for in a virtual staffing company to help you with your office phones, and how to implement effectively a phone answering service that uses virtual staffing and AI.

Kevin Brady

Kevin Brady

President and Director of Sales

Physicians Angels

Kevin is President and Director of Sales at Physicians Angels, where he oversees daily operations and manages business development initiatives with the company’s many healthcare clients and partners.  Kevin has helped to expand Physicians Angels' services from providing mostly only Virtual Scribes to now offering a wide range of Virtual Staffing solutions -- such as prior authorizations, coding and billing, phone answering and scheduling, and more.

Kevin has over two decades of government and private sector experience. Before joining Physicians Angels, Kevin specialized in international economic development and project management in the Middle East and South Asia, having served with the U.S. Department of State as a Foreign Service Officer, and as an U.S. Peace Corps Volunteer. He is based in Santa Fe, New Mexico.

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Physicians Angels
06/03/2026 at 12:30 PM (EDT)  |  60 minutes
06/03/2026 at 12:30 PM (EDT)  |  60 minutes
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Certificate
1.00 CEU credit  |  Certificate available
1.00 CEU credit  |  Certificate available A total of 1 Continuing Education Unit (CEU) has been designated for this meeting. One CEU is equal to 1 hour of programming.