2025-08-26 Resolve to Connect: Conflict Resolution Strategies for the Workplace

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Conflict is unavoidable in the workplace. It is inevitable that conflict will arise between co-workers, with leadership or at an organizational level. The answer to all conflict is always effective communication, but just as we tailor medical treatments to individual patients, we must tailor our communication and responses to individual conflict scenarios. In this course you will learn the root cause, prevention, and treatment of the most common types of conflict and apply techniques to help your team grow and communicate at a higher level.


Zea Wintersong, SHRM-SCP

HR Program Lead

Audigy

Zea Wintersong, SHRM-SCP, has worn many hats throughout her career, from customer service to people management, and for the last 10 years as an HR Professional. Zea has a passion for making communication easier and helping everyone bring their best to work each day. She has been with Audigy since 2018 and has enjoyed helping practice owners drive business results through positive leadership and people management. Zea holds a BA from Portland State University, a certificate of Human Resources Management from the PSU School of Business and is a Senior Certified Professional of Human Resources through the Society for Human Resources Management (SHRM).

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