2024 Webinar & Recording Subscription

  • Register
    • Non-Member - $499
    • Lifetime Member - $399
    • Corporate Executive - $399
    • Corporate - $399
    • Professional - $399
    • Community Admin - $399
    • Coder - $399
    • Retired - $399
    • LMSuser - $499
    • COPM-C Non Member - $499
    • COPM Non Member - $499

Price: Members: $399 | Non-Members: $499

This subscription provides you with unlimited access to every live and pre-recorded 2024 webinar for one low price. Consider it your VIP pass to the best ENT training in Otolaryngology!**

HOW DOES IT WORK? Once you purchase the subscription, you will receive two emails.  The first email will thank you for your order.  The second email will be from webinars@askascent.org containing your unique Promo Code. Please save this code for future use.  This will allow you to register for any webinar and order any recording from 2024 for $0.00. 

You'll need to register for the webinars (located in the Community Calendar) and order the recordings (located in the Online Store) using your promo code.

**Subscription is only valid for webinars and recordings from the 2024 calendar year. The promo code is valid through 12/31/24 for the purchase of 2024 webinar recordings. NOT valid for AOA U training modules. If you have already purchased a webinar registration, you cannot be refunded retroactively for that purchase. **

  • Contains 3 Component(s), Includes Credits Recorded On: 11/20/2024

    Join Kim for the annual coding update webinar which will cover what's new for ENT in Current Procedural Terminology(R) for procedures and other services as well as diagnosis (ICD-10-CM) codes. OHT (other hot topics) include how to reduce denials for nasal endoscopy (31231) and endoscopic sinus debridement (31237), accurate coding for intranasal cryotherapy and radiofrequency procedures as well as nasal swell bodies, and tips on when to use modifier 25. Bonus: Sign up for the webinar and you can submit a coding question for Kim to answer during the webinar!

    ***Please make sure to register on Zoom in the Contents tab after purchasing!***

    Join Kim for the annual coding update webinar which will cover what's new for ENT in Current Procedural Terminology(R) for procedures and other services as well as diagnosis (ICD-10-CM) codes. OHT (other hot topics) include how to reduce denials for nasal endoscopy (31231) and endoscopic sinus debridement (31237), accurate coding for intranasal cryotherapy and radiofrequency procedures as well as nasal swell bodies, and tips on when to use modifier 25.  Bonus: Sign up for the webinar and you can submit a coding question for Kim to answer during the webinar! 


    Kim Pollock, RN, MBA, CPC

    Kim is a nationally recognized physician practice management and coding consultant who has worked in otolaryngology for...well, let's just say a long time!  Her background is ENT nursing which provides her the ability to understand both the clinical and business attributes of an ENT practice.  Kim was the Administrator for the Department of Otorhinolaryngology at UT Southwestern when she  joined the AOA, now ASCENT. She spent 25 years as a consultant with KarenZupko & Associates, Inc. where she helped several practices improve their processes and revenue cycle.  Kim also taught practice management, coding, and reimbursement courses for many physician specialty societies, including the AAOHNS, over the years.  Kim's energetic and engaging teaching style makes her a sought-after consultant and educator. She and Cheyenne Brinson (BrinsonAnderson Consulting) are pleased to be Revenue Cycle Advisors for Fuel Medical. 

  • Contains 3 Component(s), Includes Credits

    Data is at the heart of every healthcare decision, from patients choosing providers to care delivery and medical research to data-driven reimbursement. However, data without structure and context is just noise. Armed with the essentials of proper data curation practices, leaders can target and transform vast, disparate information into meaningful insights, outcomes, and efficiencies. Explore how harnessing high-integrity data can be the key to modernizing your practice for the future. Investigate pressing issues, opportunities, and best practices associated with data-driven healthcare.

    ***Please make sure to register on Zoom in the Contents tab after purchasing!***

    Data is at the heart of every healthcare decision, from patients choosing providers to care delivery and medical research to data-driven reimbursement.  However, data without structure and context is just noise.  Armed with the essentials of proper data curation practices, leaders can target and transform vast, disparate information into meaningful insights, outcomes, and efficiencies.  Explore how harnessing high-integrity data can be the key to modernizing your practice for the future.  Investigate pressing issues, opportunities, and best practices associated with data-driven healthcare.


    Adele Allison

    As a strategic healthcare consultant, Adele Allison is a leading subject matter expert on healthcare data, value, and economics, providing management consulting services to payers and providers, and is dedicated to improving the delivery and administration of healthcare in terms of clinical, financial, and patient health outcomes. Having served as the co-chair of the HHS ONC Beacon-EHR Vendor Affinity Group, Adele served three years on the federal Workgroup for Electronic Data Interchange (WEDI) board of directors and is co-chair for the WEDI Payment Models Workgroup.  Adele has 30 years of healthcare experience spanning matters of health IT and related legislation/regulations.  A published author, Adele is a member of the University of Alabama at Birmingham’s (UAB) health informatics advisory board on curriculum development and served on UAB’s HITECH Committee for health IT curriculum development under an ONC grant; was program director for the CHIME’s CIO and CISO member boot camps; teaches policy and technology matters to HRSA grantees for the Georgia Health Policy Center; and is past president of the Alabama Chapter of HIMSS.

  • Contains 3 Component(s), Includes Credits Recorded On: 10/23/2024

    Healthcare professionals are on the frontlines daily, facing intense pressure, long hours, and emotional demands that often lead to burnout. Dedicating their lives to caring for others is usually done at the expense of their well-being. Explore the causes of burnout in healthcare settings and provide effective self-care techniques to help healthcare workers regain balance, resilience, and well-being. By introducing practical strategies that reduce stress, improve mental health, and foster a sustainable work-life balance, this session will equip you with actionable advice for the unique challenges of prioritizing your well-being while continuing to provide compassionate care to your staff and patients.

    ***Please make sure to register on Zoom in the Contents tab after purchasing!***

    Healthcare professionals are on the frontlines daily, facing intense pressure, long hours, and emotional demands that often lead to burnout. Dedicating their lives to caring for others is usually done at the expense of their well-being.  Explore the causes of burnout in healthcare settings and provide effective self-care techniques to help healthcare workers regain balance, resilience, and well-being.  By introducing practical strategies that reduce stress, improve mental health, and foster a sustainable work-life balance, this session will equip you with actionable advice for the unique challenges of prioritizing your well-being while continuing to provide compassionate care to your staff and patients.


    Adele Allison

    As a strategic healthcare consultant, Adele Allison is a leading subject matter expert on healthcare data, value, and economics, providing management consulting services to payers and providers, and is dedicated to improving the delivery and administration of healthcare in terms of clinical, financial, and patient health outcomes. Having served as the co-chair of the HHS ONC Beacon-EHR Vendor Affinity Group, Adele served three years on the federal Workgroup for Electronic Data Interchange (WEDI) board of directors and is co-chair for the WEDI Payment Models Workgroup.  Adele has 30 years of healthcare experience spanning matters of health IT and related legislation/regulations.  A published author, Adele is a member of the University of Alabama at Birmingham’s (UAB) health informatics advisory board on curriculum development and served on UAB’s HITECH Committee for health IT curriculum development under an ONC grant; was program director for the CHIME’s CIO and CISO member boot camps; teaches policy and technology matters to HRSA grantees for the Georgia Health Policy Center; and is past president of the Alabama Chapter of HIMSS.

  • Contains 3 Component(s), Includes Credits

    Medical practices are not currently visible on social media even though their target market spends many hours per week scrolling posts and ads. Whether physicians are looking for more leads or want to set themselves apart from their competitors, the ‘Social Media Awareness Prescription for Clinics’ is a streamlined 3-step, done-for-you, automated process that will bring in the right patients and skyrocket visibility in your community.

    ***Please make sure to register on Zoom in the Contents tab after purchasing!***

    Medical practices are not currently visible on social media even though their target market spends many hours per week scrolling posts and ads. Whether physicians are looking for more leads or want to set themselves apart from their competitors, the ‘Social Media Awareness Prescription for Clinics’ is a streamlined 3-step, done-for-you, automated process that will bring in the right patients and skyrocket visibility in your community.


    Minnie Gupta

    PhD, MBA

    Dr. Minnie Gupta has spent over 20 years in marketing, advertising, and operations in various corporations and start-ups around the country.

    She has spent the last 14 years in healthcare and is the founder of Winningly Media, where she helps entrepreneurial businesses become visible in their communities using very specific types of social media campaigns.

    Dr. Gupta has created the ‘Social Media Awareness Prescription for Clinics’ to transform clinical practices by building awareness in their communities.  

  • Contains 2 Component(s) Recorded On: 07/24/2024

    Gain valuable insight in this 30-minute session tailored for otolaryngology healthcare providers and administrators. Discover how Relatient’s Dash Schedule, an intelligent patient scheduling platform, can address the unique needs of your practice. Kristine Gardner, Relatient’s Solutions Consultant, will showcase how advanced patient scheduling streamlines appointment management for procedures such as sinus surgeries, allergy testing, and audiology appointments. Learn how to: • Optimize appointment calendars and enhance provider utilization • Improve patient experience with reduced wait times and flexible self-scheduling options • Reduce no-shows and administrative burdens with automated reminders Do not miss this opportunity to discover how Dash Schedule can elevate your otolaryngology practice, improving both operational efficiency and patient care.

    ***Please make sure to register on Zoom in the Contents tab after purchasing!***


    Gain valuable insight in this 30-minute session tailored for otolaryngology healthcare providers and administrators. Discover how Relatient’s Dash Schedule, an intelligent patient scheduling platform, can address the unique needs of your practice.

    Kristine Gardner, Relatient’s Solutions Consultant, will showcase how advanced patient scheduling streamlines appointment management for procedures such as sinus surgeries, allergy testing, and audiology appointments. Learn how to:

    • Optimize appointment calendars and enhance provider utilization
    • Improve patient experience with reduced wait times and flexible self-scheduling options
    • Reduce no-shows and administrative burdens with automated reminders

    Do not miss this opportunity to discover how Dash Schedule can elevate your otolaryngology practice, improving both operational efficiency and patient care.

     

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    Kristine Gardner

    Relatient

    Kristine Gardner brings extensive healthcare technology experience, shaped by impactful roles across leading organizations. She spent several years at Providence Health and Services, spearheading inpatient and ambulatory telehealth initiatives and contributing to the launch of the Circle pregnancy and parenting mobile app as part of the Digital Innovation Team. Prior to this, Kristine held pivotal roles at McKesson, focusing on solution architecture, product consulting, and project management within clinical contact center products. Her career began with influential roles at early-stage startups in Silicon Valley, including Health Hero Network. Kristine holds an M.B.A. in healthcare administration, is a Certified Scrum Master, and currently serves as a Solutions Consultant at Relatient, bringing her wealth of experience to drive innovative healthcare solutions. 

  • Contains 3 Component(s), Includes Credits Recorded On: 06/26/2024

    The burgeoning field of artificial intelligence (AI) in healthcare has alerted professionals, clinicians, researchers, and policymakers strategizing, predicting, and implementing innovations for quality improvement, operational efficiencies, and patient outcomes. Discover the fundamentals of AI, including how it operates, the vast array of opportunities it presents, and the inherent challenges and risks associated with an emerging technology. AI has the potential to be as profound as the advent of the Internet, revolutionizing how care is delivered, accessed, and personalized. Whether your focus is data, productivity, virtual care, research, population health, and/or ethical and regulatory challenges, don’t miss this opportunity to explore the cutting-edge advancements shaping the future of healthcare.

    ***Please make sure to register on Zoom in the Contents tab after purchasing!***

    The burgeoning field of artificial intelligence (AI) in healthcare has alerted professionals, clinicians, researchers, and policymakers strategizing, predicting, and implementing innovations for quality improvement, operational efficiencies, and patient outcomes.  Discover the fundamentals of AI, including how it operates, the vast array of opportunities it presents, and the inherent challenges and risks associated with an emerging technology.  AI has the potential to be as profound as the advent of the Internet, revolutionizing how care is delivered, accessed, and personalized.  Whether your focus is data, productivity, virtual care, research, population health, and/or ethical and regulatory challenges, don’t miss this opportunity to explore the cutting-edge advancements shaping the future of healthcare.


    Adele Allison

    As a strategic healthcare consultant, Adele Allison is a leading subject matter expert on healthcare data, value, and economics, providing management consulting services to payers and providers, and is dedicated to improving the delivery and administration of healthcare in terms of clinical, financial, and patient health outcomes. Having served as the co-chair of the HHS ONC Beacon-EHR Vendor Affinity Group, Adele served three years on the federal Workgroup for Electronic Data Interchange (WEDI) board of directors and is co-chair for the WEDI Payment Models Workgroup.  Adele has 30 years of healthcare experience spanning matters of health IT and related legislation/regulations.  A published author, Adele is a member of the University of Alabama at Birmingham’s (UAB) health informatics advisory board on curriculum development and served on UAB’s HITECH Committee for health IT curriculum development under an ONC grant; was program director for the CHIME’s CIO and CISO member boot camps; teaches policy and technology matters to HRSA grantees for the Georgia Health Policy Center; and is past president of the Alabama Chapter of HIMSS.

  • Contains 3 Component(s), Includes Credits

    Struggling with denied claims impacting your practice’s cash flow? This session will equip you with the essential tools and knowledge to overcome denials and maximize reimbursements. Dive beyond basic tactics and explore rarely used avenues to effectively fight denials. Through interactive discussions and real-world ENT-specific examples, you’ll gain practical skills to confidently navigate the appeals process and secure deserved reimbursements for your practice. Learning Objectives: - Master Advanced Appeal Techniques: Uncover lesser-known strategies for crafting persuasive appeals, including leveraging payer policies, identifying hidden coding opportunities and utilizing external resources for additional support. - Harness the Power of Medical Documentation: Learn how to critically analyze and improve medical records to strengthen your appeals foundation, ensuring accurate coding, detailed justifications and compliance with payer requirements. - Negotiate Like a Pro: Develop negotiation skills to confidently advocate for your practice during reconsideration and peer-to-peer reviews. Learn to effectively address denials based on medical necessity, coding errors and policy interpretations.

    ***Please make sure to register on Zoom in the Contents tab after purchasing!***

     

    Struggling with denied claims impacting your practice’s cash flow? This session will equip you with the essential tools and knowledge to overcome denials and maximize reimbursements. Dive beyond basic tactics and explore rarely used avenues to effectively fight denials. Through interactive discussions and real-world ENT-specific examples, you’ll gain practical skills to confidently navigate the appeals process and secure deserved reimbursements for your practice.

    Learning Objectives:

    • Master Advanced Appeal Techniques: Uncover lesser-known strategies for crafting persuasive appeals, including leveraging payer policies, identifying hidden coding opportunities and utilizing external resources for additional support.
    • Harness the Power of Medical Documentation: Learn how to critically analyze and improve medical records to strengthen your appeals foundation, ensuring accurate coding, detailed justifications and compliance with payer requirements.
    • Negotiate Like a Pro: Develop negotiation skills to confidently advocate for your practice during reconsideration and peer-to-peer reviews. Learn to effectively address denials based on medical necessity, coding errors and policy interpretations.


    Michelle Netoskie

    COPM, COC, CPC, CPB, CPMA, CPPM, CRC, CPC-I

    Fuel Medical

    Michelle Netoskie, COPM, COC, CPC, CPB, CPMA, CPPM, CRC, CPC-I, brings more than three decades of experience in revenue cycle management and extensive experience in otolaryngology coding and billing. She joined the team at Fuel Medical in 2024 and specializes in helping members optimize the revenue cycle process. She is also an author, a national speaker and an educator.

  • Contains 5 Component(s), Includes Credits

    Join us for our upcoming two-part webinar series! 2024-06-05 Branding & Healthcare 101 - Your brand can help you build relationships with your audience and turn them into loyal patients. In this course, we'll explore the foundational components of a brand, including your mission, vision, and values. You'll leave this session with a framework for building a comprehensive branding strategy for your practice. 2024-07-09 Branding & Healthcare 201 - A strong brand strategy can make all the difference to your clinic’s bottom line, especially in a competitive market. This course will expand on your understanding of basic branding and enable you to leverage your brand across all your target audiences – your local community, existing patients, and referring partners. Discover how to build a balanced branding approach that will differentiate your clinic and drive revenue growth.

    ***Please make sure to register on Zoom in the Contents tab after purchasing!***

    Join us for our upcoming two-part webinar series!

    On-Demand Recording - Branding & Healthcare 101 - Your brand can help you build relationships with your audience and turn them into loyal patients. In this course, we'll explore the foundational components of a brand, including your mission, vision, and values. You'll leave this session with a framework for building a comprehensive branding strategy for your practice.

    2024-07-09 Branding & Healthcare 201 - A strong brand strategy can make all the difference to your clinic’s bottom line, especially in a competitive market. This course will expand on your understanding of basic branding and enable you to leverage your brand across all your target audiences – your local community, existing patients, and referring partners.  Discover how to build a balanced branding approach that will differentiate your clinic and drive revenue growth.


    Abby Kadrmas

    Audigy

    Abby Kadrmas is a Senior Marketing Manager for Audigy supporting members with their marketing strategy and efforts over the last four years. She has had the opportunity to partner with private practice Audiology, ENT clinics, and health systems across the Audigy membership. Abby is a two-time all-company award winner of the Anthony Positive Thinking Award at Audigy.

    Lindsay Ash

    Audigy

    Lindsay has been a proud member of the Audigy team since 2011 serving in the roles of Marketing Manager, Regional SBU Director and currently as Director of Corporate Marketing. She loves supporting Audigy members and their teams and is motivated by seeing them achieve their goals. She always enjoys sharing new marketing ideas, and hopefully inspiring at least a few people to try something new.  She graduated from UCLA and now lives in Portland, OR with her husband Steve and their two dogs. She loves travelling and experiencing all that the world has to offer, but it's always great to come back to the Pacific Northwest which is home.

     

  • Contains 3 Component(s), Includes Credits

    Step into the rhythm of diplomacy by exploring the elegant steps and intricate footwork of negotiation. From tangos with patients and staff to jitterbugs with partners or ceremonial dances with payers, negotiation requires finesse, timing, and a clear understanding of your partner’s moves. Exploring the science and art of negotiation, this session is a must for leaders seeking to elevate their game. Master the skills of a negotiation virtuoso to secure stronger contracts, better service, and overall improved business performance. Together we will define the elements of successful negotiation from preparation to closing the deal. By the end of the presentation, attendees will be able to: 1. Identify negotiation principles that can be used orchestrate successful negotiations. 2. Explore the art of communication and body language. 3. Adopt skills discussed to appropriately prepare for negotiations with payers, vendors, patients, and employees.

    ***Please make sure to register on Zoom in the Contents tab after purchasing!***

     

    Step into the rhythm of diplomacy by exploring the elegant steps and intricate footwork of negotiation. From tangos with patients and staff to jitterbugs with partners or ceremonial dances with payers, negotiation requires finesse, timing, and a clear understanding of your partner’s moves.  Exploring the science and art of negotiation, this session is a must for leaders seeking to elevate their game.  Master the skills of a negotiation virtuoso to secure stronger contracts, better service, and overall improved business performance.  Together we will define the elements of successful negotiation from preparation to closing the deal.  

    By the end of the presentation, attendees will be able to:
    1. Identify negotiation principles that can be used orchestrate successful negotiations.
    2. Explore the art of communication and body language.
    3. Adopt skills discussed to appropriately prepare for negotiations with payers, vendors, patients, and employees.


    Adele Allison

    As a strategic healthcare consultant, Adele Allison is a leading subject matter expert on healthcare data, value, and economics, providing management consulting services to payers and providers, and is dedicated to improving the delivery and administration of healthcare in terms of clinical, financial, and patient health outcomes. Having served as the co-chair of the HHS ONC Beacon-EHR Vendor Affinity Group, Adele served three years on the federal Workgroup for Electronic Data Interchange (WEDI) board of directors and is co-chair for the WEDI Payment Models Workgroup.  Adele has 30 years of healthcare experience spanning matters of health IT and related legislation/regulations.  A published author, Adele is a member of the University of Alabama at Birmingham’s (UAB) health informatics advisory board on curriculum development and served on UAB’s HITECH Committee for health IT curriculum development under an ONC grant; was program director for the CHIME’s CIO and CISO member boot camps; teaches policy and technology matters to HRSA grantees for the Georgia Health Policy Center; and is past president of the Alabama Chapter of HIMSS.

  • Contains 3 Component(s), Includes Credits

    Discover the latest trends shaping the world of digital marketing in 2024. In this presentation, we will explore the latest technologies, strategies and tools that are driving success in the digital space. From the rise of AI and marketing automation to the growing importance of personalization and customer experience, attendees will gain insights into the future of digital marketing and learn how to stay ahead of the curve. Whether you’re a business owner, practice manager, healthcare provider or all the above, this presentation is a must-attend for anyone looking to stay ahead in the ever-evolving digital landscape.

    ***Please make sure to register on Zoom in the Contents tab after purchasing!***

     

    Discover the latest trends shaping the world of digital marketing in 2024. In this presentation, we will explore the latest technologies, strategies and tools that are driving success in the digital space. From the rise of AI and marketing automation to the growing importance of personalization and customer experience, attendees will gain insights into the future of digital marketing and learn how to stay ahead of the curve. Whether you’re a business owner, practice manager, healthcare provider or all the above, this presentation is a must-attend for anyone looking to stay ahead in the ever-evolving digital landscape.


    Kelly O'Keefe

    Director of Digital Strategies

    Fuel Medical

    Kelly is an accomplished digital marketing professional in the healthcare space with nearly 20 years of experience. He studied marketing and entrepreneurship at Marquette University’s business school. Kelly quickly gained a reputation as a creative thinker with a talent for developing effective digital marketing and branding strategies. Leading a team of multidisciplinary marketing professionals, Kelly consistently delivers outstanding results that blend best practices with the unique needs of individual healthcare practices.