2023 Webinar & Recording Subscription

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Price: Members: $349 | Non-Members: $449

This subscription provides you with unlimited access to every live and pre-recorded 2023 webinar for one low price. Consider it your VIP pass to the best ENT training in Otolaryngology!**

HOW DOES IT WORK? Once you purchase the subscription, you will receive two emails.  The first email will thank you for your order.  The second email will have a downloadable link with your promo code.  Please click on 2023 Webinar & Recording Subscription - Download Now that contains your promo code. Please save this document to your local files for future use of the promo code.  This will allow you to register for any webinar and order any recording from 2023 for $0.00. 

You'll need to register for the webinars (located in the Community Calendar) and order the recordings (located in the Online Store) using your promo code.

**Subscription is only valid for webinars and recordings from the 2023 calendar year. The promo code is valid through 12/31/25 for the purchase of 2023 webinar recordings. NOT valid for AOA U training modules. If you have already purchased a webinar registration, you cannot be refunded retroactively for that purchase. **

  • Contains 3 Component(s), Includes Credits

    What’s new for 2024 you ask? Well, there’s a lot! First, you asked for it so you’ve got it – new codes for posterior nasal nerve cryoablation and radiofrequency ablation! Get the scoop on the new codes so you know what to use instead of 30117.

    ***Please make sure to register on Zoom in the Contents tab after purchasing!***

    What’s new for 2024 you ask? Well, there’s a lot!  First, you asked for it so you’ve got it – new codes for posterior nasal nerve cryoablation and radiofrequency ablation!  Get the scoop on the new codes so you know what to use instead of 30117.

    There’s more! Also new in 2024:

    •  Split/shared services – important if you have NPs/PAs in your practice

    •  Time revisions for office E/M codes

    •  Multiple E/M services on the same day (e.g., office visit and ED visit)

    •  Updated information about using an unlisted code

    Kim Pollock, RN, MBA, CPC

    Kim is a nationally recognized physician practice management and coding consultant who has worked in otolaryngology for...well, let's just say a long time!  Her background is ENT nursing which provides her the ability to understand both the clinical and business attributes of an ENT practice.  Kim was the Administrator for the Department of Otorhinolaryngology at UT Southwestern when she  joined the AOA, now ASCENT. She spent 25 years as a consultant with KarenZupko & Associates, Inc. where she helped several practices improve their processes and revenue cycle.  Kim also taught practice management, coding, and reimbursement courses for many physician specialty societies, including the AAOHNS, over the years.  Kim's energetic and engaging teaching style makes her a sought-after consultant and educator. She and Cheyenne Brinson (BrinsonAnderson Consulting) are pleased to be Revenue Cycle Advisors for Fuel Medical. 

  • Contains 3 Component(s), Includes Credits

    As clinics continue to struggle with hiring -- an HR problem that looks to continue for the foreseeable future -- vendors are beginning to offer Virtual Back Office staffing solutions. What are the benefits of working virtual staffing? And what should you be looking for in a virtual staffing company?

    Join us today and learn about best practices in looking for virtual staffing and how to best utilize them in practice.  Come with questions and find out the questions you need to ask prior to engaging with virtual staffing.

    Kevin Brady

    President and Director of Sales

    Physicians Angels

    Kevin is President and Director of Sales at Physicians Angels, where he oversees daily operations and manages business development initiatives with the company’s many healthcare clients and partners.  Kevin has helped to expand Physicians Angels' services from providing mostly only Virtual Scribes to now offering a wide range of Virtual Staffing solutions -- such as prior authorizations, coding and billing, phone answering and scheduling, and more.

    Kevin has over two decades of government and private sector experience. Before joining Physicians Angels, Kevin specialized in international economic development and project management in the Middle East and South Asia, having served with the U.S. Department of State as a Foreign Service Officer, and as an U.S. Peace Corps Volunteer. He is based in Santa Fe, New Mexico.

    Afser Shariff, MD

    Founder & Chief Medical Officer

    Physicians Angels

    Dr. Shariff is a board-certified Otolaryngologist with extensive private practice and academic experience. He has served as the head of surgery and head of ENT at multiple facilities. He co-founded and built several successful healthcare ventures prior to starting Physicians Angels in 2007.

    Dr. Shariff was a founding board member of a non-profit think tank, and has helped to raise millions of dollars to fund research and policy creation. Dr. Shariff envisioned, designed, and assembled Physicians Angels’ Virtual Scribe concept, and has been intimately involved with every detail of the company since its beginning. He is based in our Toledo, Ohio office.

  • Contains 2 Component(s)

    The best way to validate the appropriate use of the 25 modifier is by analyzing the documentation for 2 simple criteria: Was the E&M service separate from the procedure and was it significant. However, in the ENT specialty with scopes and testing what rules apply? This training will work through these rules with a straightforward approach and with redacted patient encounters so that attendees walk out with a clear understanding of the 25 modifier.

    The best way to validate the appropriate use of the 25 modifier is by analyzing the documentation for 2 simple criteria: Was the E&M service separate from the procedure and was it significant. However, in the ENT specialty with scopes and testing what rules apply? This training will work through these rules with a straightforward approach and with redacted patient encounters so that attendees walk out with a clear understanding of the 25 modifier.


    • Modifier 25 is a repeat problem year over year, and it's a little-known fact that changes to NCCI edits for the use of 25 modifier and procedures with 0-10 global occurred 1-1-2021. 
    • Therefore, practices may not be using the modifier appropriately. This session will not only provide the updates but will also FINALLY make 25 modifier an easy validation process with a 2 point documentation review process. This session includes hands-on sample learning.
    • Let’s talk templates. Ideas on creating documentation success for 25 modifier billing.

  • Contains 3 Component(s), Includes Credits

    Gain valuable insights from an experienced Healthcare Consultant and Attorney! Join our webinar to delve into the world of Staff Efficiency & Maximizing Office Flow in ENT Clinics. With a wealth of experience gained from working alongside multiple ENT practices across various states, Jesse Overbay brings you proven best practices and techniques to identify and eliminate inefficiencies within your practice's daily operations. With a few strategic adjustments, you can reduce stress, boost profitability, and enhance the overall patient experience. Don't miss this opportunity to optimize your ENT clinic's performance and success!

    Gain valuable insights from an experienced Healthcare Consultant and Attorney! Join our webinar to delve into the world of Staff Efficiency & Maximizing Office Flow in ENT Clinics. With a wealth of experience gained from working alongside multiple ENT practices across various states, Jesse Overbay brings you proven best practices and techniques to identify and eliminate inefficiencies within your practice's daily operations. With a few strategic adjustments, you can reduce stress, boost profitability, and enhance the overall patient experience. Don't miss this opportunity to optimize your ENT clinic's performance and success!

    Jesse Overbay

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    It's no secret that creating a more efficient workflow has the potential to make your practice more profitable and your workplace less stressful. But with so many steps in a typical practice's flow, how do you know where to start? And how do you avoid making "improvements" that actually undermine your workflow? In this lively presentation, practice management consultant Laurie Morgan will use share proven ways to spot opportunities to improve your workflow and your practice's effectiveness. You'll learn: • How to separate good bottlenecks from bad ones • Common workflow "mirages" practices that trip up practices • Why workflow improvement is a journey, not a destination • And more!

    It's no secret that creating a more efficient workflow has the potential to make your practice more profitable and your workplace less stressful. But with so many steps in a typical practice's flow, how do you know where to start? And how do you avoid making "improvements" that actually undermine your workflow? In this lively presentation, practice management consultant Laurie Morgan will use share proven ways to spot opportunities to improve your workflow and your practice's effectiveness. You'll learn:

    • How to separate good bottlenecks from bad ones
    • Common workflow "mirages" practices that trip up practices
    • Why workflow improvement is a journey, not a destination
    • And more!

  • Contains 3 Component(s)

    We all know that Google is playing a larger role in the patient journey than ever before and that a strong digital presence is a key component of any marketing strategy. But most of us struggle with knowing how and when this powerful tool can be used to directly benefit our practice and our patients.

    We all know that Google is playing a larger role in the patient journey than ever before and that a strong digital presence is a key component of any marketing strategy. But most of us struggle with knowing how and when this powerful tool can be used to directly benefit our practice and our patients.

    In this course, attendees will learn how to break down the stages of the patient journey, understand how patients interact with Google during each stage, and then take actions to better leverage search capabilities and to set their practice apart.

  • Contains 3 Component(s)

    Another &$*!@# meeting! If meetings are the bane of your existence, transform them to a boon instead. Learn from the wisdom of an improvisational actor through this practical and entertaining session. Create a meeting culture where communication is open, and everyone wants to contribute. Stimulate fun and effective brainstorming by thinking like an improv actor – think and say, “Yes, And.” Go beyond having your team listen to simply respond and have them listen to understand. Through numerous examples and stories from the world of improvisational comedy, learn to hold meetings filled with sharp, brilliant problem-solving ideas. Empower your team to achieve their goals, whether they are local, remote, or hybrid. Let’s fix your next meeting! (You Must Register on Zoom)

    COST:

    Member Price: $99
    Non-Member Price: $129

    ABOUT THE WEBINAR:

    Another &$*!@# meeting!  If meetings are the bane of your existence, transform them to a boon instead. Learn from the wisdom of an improvisational actor through this practical and entertaining session. Create a meeting culture where communication is open, and everyone wants to contribute. Stimulate fun and effective brainstorming by thinking like an improv actor – think and say, “Yes, And.” Go beyond having your team listen to simply respond and have them listen to understand. Through numerous examples and stories from the world of improvisational comedy, learn to hold meetings filled with sharp, brilliant problem-solving ideas. Empower your team to achieve their goals, whether they are local, remote, or hybrid. Let’s fix your next meeting! 

     

    Attendees will learn how to:

    -      Speak spontaneously and answer questions effectively

    -      Utilize the laws of effective brainstorming

    -      Give and take, staying in the moment, listening to understand

    -      Develop trust among meeting participants

     

    ABOUT THE SPEAKER: 

    Glenn Anderson helps team leaders and emerging leaders solve their team's communication and collaboration problems. Glenn's presentations and webinars combine decades of corporate experience and teaching with his passion for performing improvisational comedy. The result - your audience is energized and equipped to exceed their team goals.

    Glenn knows what it takes to capture attention in the business world. He worked for IBM for 45 years – in sales, management, training and event speaking. He produced IT conferences and was a featured speaker for thousands of people.

    (You Must Register on Zoom)

  • Contains 2 Component(s)

    Microsoft Excel’s Pivot Table feature is a fast and powerful way to analyze and consolidate large amounts of data and quickly extract critical knowledge. In this workshop, you’ll learn how to use Pivot Tables in a medical practice setting to better track collections, analyze reimbursement, collect accounts receivable, and more. You’ll also learn a variety of techniques to filter, sort, group, and manipulate practice data. We’ll also discuss ways to use Pivot Tables to analyze your internal business operations. This workshop will be a hands-on demonstration of Pivot Tables using Office 365. Please bring your laptop with at least Excel 2007 to participate in the workshop training. Please also bring data from your practice to work on at the end of the workshop so that you can take home your data in a Pivot Table. (You Must Register on Zoom)

    COST:

    Member Price: $99
    Non-Member Price: $129

    ABOUT THE WEBINAR:

    Microsoft Excel’s Pivot Table feature is a fast and powerful way to analyze and consolidate large amounts of data and quickly extract critical knowledge. In this workshop, you’ll learn how to use Pivot Tables in a medical practice setting to better track collections, analyze reimbursement, collect accounts receivable, and more. You’ll also learn a variety of techniques to filter, sort, group, and manipulate practice data. We’ll also discuss ways to use Pivot Tables to analyze your internal business operations. This workshop will be a hands-on demonstration of Pivot Tables using Office 365. Please bring your laptop with at least Excel 2007 to participate in the workshop training. Please also bring data from your practice to work on at the end of the workshop so that you can take home your data in a Pivot Table.

     

    ABOUT THE SPEAKER: 

    Nate Moore, CPA, MBA, FACMPE speaks, consults, records, and writes about business intelligence in medical practices throughout the country. Nate’s two books, Even Better Data, Better Decisions: Advanced Business Intelligence for Medical Practices, and Better Data, Better Decisions: Using Business Intelligence in the Medical Practice, are MGMA best sellers. Nate’s consulting focuses on using SQL Server to mine and leverage medical practice data into actionable knowledge.

    (You Must Register on Zoom)

  • Contains 2 Component(s)

    Feeling overwhelmed by stress, or frustration, can compromise your ability to communicate effectively. When you’re stressed out, you’re more likely to misread other people, send confusing or off-putting nonverbal signals and lapse into unhealthy knee-jerk patterns of behavior. And remember, emotions are contagious. If you are frustrated, it is very likely that you’ll make others frustrated, thus making a bad situation worse. The good news is that you can learn how to manage emotions which are essential to your success in the workplace. In this course, attendees will learn about the three elements of mastering Emotional Intelligence. This eye-opening session will get attendees thinking about emotions in a completely different way—one where they are able to acknowledge emotions and then use strategies to change how they react. (You Must Register on Zoom)

    COST:

    Member Price: $99
    Non-Member Price: $129

    ABOUT THE WEBINAR:

    Feeling overwhelmed by stress, or frustration, can compromise your ability to communicate effectively. When you’re stressed out, you’re more likely to misread other people, send confusing or off-putting nonverbal signals and lapse into unhealthy knee-jerk patterns of behavior. And remember, emotions are contagious. If you are frustrated, it is very likely that you’ll make others frustrated, thus making a bad situation worse. The good news is that you can learn how to manage emotions which are essential to your success in the workplace. In this course, attendees will learn about the three elements of mastering Emotional Intelligence. This eye-opening session will get attendees thinking about emotions in a completely different way—one where they are able to acknowledge emotions and then use strategies to change how they react.

     

    ABOUT THE SPEAKER: 

    Jim Fedio, Fuel Medical Group’s Director of Professional Development, is the one that helps a practice’s staff align around common goals that support their journey. From strategic planning to staff engagement training, Jim uses his expertise in Sales Operations, Sales Development, and Change management leadership to challenge the status quo to create aligned and highly engaged teams. Jim graduated from Willamette University with a degree in Economics.

    (You Must Register on Zoom)

  • Contains 2 Component(s)

    This program is designed for professionals interested in enhancing the engagement level of their team and creating a culture that encourages, supports and challenges team members to give their best effort every day. Some people instinctively give their best effort at work. Effective leaders understand that because this is not true for everyone, it is mission critical to take steps to create an engaging workplace culture. You will leave this interactive, discussion-based session with a greater understanding of how that is accomplished. This session includes ideas, techniques and strategies that are creative, fresh and applicable today. (You Must Register on Zoom)

    COST:

    Member Price: $99
    Non-Member Price: $129

    ABOUT THE WEBINAR:

    This program is designed for professionals interested in enhancing the engagement level of their team and creating a culture that encourages, supports and challenges team members to give their best effort every day. Some people instinctively give their best effort at work. Effective leaders understand that because this is not true for everyone, it is mission critical to take steps to create an engaging workplace culture. You will leave this interactive, discussion-based session with a greater understanding of how that is accomplished. This session includes ideas, techniques and strategies that are creative, fresh and applicable today.

     

    ABOUT THE SPEAKER: 

    Rhett Laubach (pronounced Law-Buck) works with associations, corporations, and student organizations interested in developing leadership potential. Rhett is a professional keynote speaker, trainer, author, leadership expert, and a brain tumor survivor. His 25+ years of experiences have taken him to 48 states, the Bahamas, Canada, and to over two million audience members.

    Drawing from his multitude of profound and powerful lessons learn, Rhett's ability to connect with his audience is second to none. Whether students or professionals, his unprecedented stage energy captures the attention of audience members, engaging them in lessons of leadership, motivation, and inspiration.

    (You Must Register on Zoom)